Successful SaaS companies accelerate growth with Churned.

20% lower churn rate after 1 year on average

50% less time spend by CSM team on average

35% increase in engagement on average

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20% lower churn rate after 1 year on average

50% less time spend by CSM team on average

35% increase in engagement on average

Rich insights into your client base

Churned provides your CSM team with a platform that taps into all the customer data.
Get a 360-degree visibility into every customer profile. Stop spending time trying to connect the dots between thousands of data points across different IT systems. Start proactively building long-lasting relationships with customers. Utilize Churned to collect, structure and analyze all real-time customer data in one place.

Predictive Intelligence

We tell you exactly which customers need your focus and why. You will be able to proactively engage with customers in poor health to get them back on track and utilize on growth opportunities with your healthiest customers.

360-Degree Customer Insights

Track real-time customer insights in one single view.

Churn Predict and Prevent

No fluffy rule-based health scores, but actionable AI-driven recommendations that enable you to take actions before a customer turns unhappy.

CLV & CLT Predictions and Maximizations

Churned not only leverages machine learning power to predict each customer's remaining CLV, but also help you maximize that value.

Engagement Score

A smart metric that scores the level of interactions between your teams, your products and a customer.

Next Best Modules

From insights to actions - We tell you exactly which client is likely to churn, when to approach this client, what to offer, and which contact channel to use.

Top 3 Risk Drivers

Accurately pinpoint customer churn causes and take actions with our key risk drivers feature.

Next Best Channels

Wondering how to reach out to your customers? Churned will propose the right channel that will generate the highest ROI.

Next Best Actions

Wondering which product to recommend? Churned will propose the best offer, such as a free feature or a price discount.  

Powerful KPIs dashboard

The Churned KPI dashboard give your entire team a way to see the most important data at a glance all in one place. Find all information about growth, churn,  ARR, CLV, overall client health and more in clear overviews and charts.

The right metrics in one place

All the important measurements that determine the health of your business in one single view

AI Healthscore

The one powerful score that determines the health of your business and how it is developing

Risk levels

Check how many of your clients are at risk and what the total worth is of these clients, and hence, the total value at risk

Churned helps you grow by transforming data into actionable insights

  • Keep track of customer engagement levels.
  • Use our state-of-the-art AI to find out which customers are in risk of churning.
  • Reduce churn risk and maximize customer value by following our customer-specific next-best-action recommendations.

Counted successes for our SaaS customers

20%

Lower churn

-50%

Time spent on CSM

+35%

Engagement

Try out our demo to experience the value

Find out if Churned is the right tool for you. Reach out to our team for a free product demo at any time, without obligation or commitment.

We’re happy to walk you through the features of our product, so you can make up your mind, on your time. Book a free demo now.

“Your results and analysis are the tools to further improve our customer success in the coming year.”

Fortunately, our customers are very loyal. Sometimes there is unavoidable churn, but sometimes the reasons are less clear and churn could possibly have been prevented. Churned helps answer this. Thank you for the impressive work. Your results and analysis are the tools to further improve our customer success in the coming year

Johan Arensman

CEO