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Retain, reactivate and upsell to customers with Churned
Churned helps Customer Success, Revenue and Marketing teams engage the right customers at the right time with predictive insights and personalised actions–all at scale.
Trusted by
Europe's leading
one-to-many subscription businesses
Problem
Churn is costing you more than you think
Churn could be silently draining your revenue. Manual processes and scattered data make it impossible to proactively engage customers and effectively reduce churn.
Solution
Maximise retention with minimal effort
Churned uses predictive and prescriptive AI models to organise customer data and use it to identify patterns of behaviour. It then recommends personalised next steps that help you retain, reactivate or upsell to customers.
For Whom?
Who can use Churned?
Whether you're a Customer Success Manager handling B2B clients or a Marketer messaging individual subscribers en masse, you'll get pinpointed recommendations on how and when to engage with those at risk of leaving.
AI That Turns Retention Into Revenue
Co-Pilot is our proprietary AI engine that automatically predicts and applies the best retention, upsell, and engagement strategies for each unique customer profile.
Deploy customer predictive models trained exclusively on your data.
Improve predictions continuously without requiring manual updates.
Automate decisions that reduce churn and increase lifetime value.
Integration
Connect everything
Real-time predictive insights into customer behavior
Quickly identify churn risks with in-depth analytics.
Use predictive AI to identify customers at risk of leaving by behavioural patterns.
Take the best course of action with prescriptive AI recommendations.
Confidently target those most in need of attention to increase retention.
Automated personalised engagement at scale
Our prescriptive AI model takes insights from customer data and turns them into personalised recommendations.
Engage with customers through the right channel at the right time.
Save time as Churned looks after the strategy and execution behind automations.
Reduce the workload of your Customer Success and Marketing teams.
