Predict and prevent churn with AI-driven insights
Predict and prevent churn with AI-driven insights
Bring together scattered customer data, predict behaviour and act with precision using Churned’s proprietary AI platform that's built to scale retention and growth.
Bring together scattered customer data, predict behaviour and act with precision using Churned’s proprietary AI platform that's built to scale retention and growth.
Trusted by
Europe's leading
one-to-many subscription businesses
How does it work?
How does it work?
The decision engine behind automated retention
Step 1: Connect your data
Step 2: Predict behaviour
Step 3: Act with automation
Step 1
Turn data chaos into clear insights
Connect your CRM, support, usage, financial, and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.
Connect all your tools seamlessly.
Create unified customer profiles from scattered data.
Save time with segment overviews at a glance.
Step 1: Connect your data
Step 2: Predict behaviour
Step 3: Act with automation
Step 1
Turn data chaos into clear insights
Connect your CRM, support, usage, financial, and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.
Connect all your tools seamlessly.
Create unified customer profiles from scattered data.
Save time with segment overviews at a glance.
AI Retention Platform
AI Retention Platform
A powerful way to retain subscribers
Churned unifies customer data from your existing tools into a single platform.
Using Predictive and Prescriptive AI, it then identifies at-risk segments and recommends automated steps to retain, reactivate, and upsell your subscriber base.
Predict your at-risk subscribers before they churn
Train custom AI models on your own first-party subscriber data
Analyze millions of behavioral signals to identify at-risk customers proactively
Apply the same prediction engine for upsells, reactivation and engagement
Know who to focus on with campaign-ready audiences
Segment subscribers based on prediction data like risk, value, and lifecycle stages
Launch targeted campaigns directly from your audience segments
Audiences continuously update and adjust as subscriber behavior changes
Automate the next best action for every subscriber
Use AI to decide the next best action for every individual subscriber profile
Automatically delivers the top-ranked action into your existing marketing tools
The engine re-ranks and learns from every result to find what works
Features
Features
Retention tools that deliver
Benefit from a platform built to predict, personalise and act with precision–all at scale.
Predict churn early
Analyse behaviour in real time to spot risks, reduce churn and make measured decisions. Drive customer loyalty by resolving issues before they escalate.
Make the best move
Get ROI-driven recommendations for retention, reactivation, and upselling tailored to each customer. Each carefully balances impact and cost to deliver measurable value.
Seamlessly integrate data
Deploy Churned quickly and easily by integrating the platform with your suite of data sources. Create unified customer profiles out of data silos and messy data sets.
Extend your reach
Engage customers on the right channel and at the right time for maximum impact, whether via email, phone, app or another tool you use for connecting with customers.
Act instantly, everywhere
Automate real-time follow-ups and retention actions based on customer behaviour. Create personalized interactions at scale without moving a muscle.
Track customer health
Use Churned’s health scores to prioritise interventions and focus your resources where they can best retain or upsell customers.
Predict churn early
Analyse behaviour in real time to spot risks, reduce churn and make measured decisions. Drive customer loyalty by resolving issues before they escalate.
Predict churn early
Analyse behaviour in real time to spot risks, reduce churn and make measured decisions. Drive customer loyalty by resolving issues before they escalate.
Make the best move
Get ROI-driven recommendations for retention, reactivation, and upselling tailored to each customer. Each carefully balances impact and cost to deliver measurable value.
Make the best move
Get ROI-driven recommendations for retention, reactivation, and upselling tailored to each customer. Each carefully balances impact and cost to deliver measurable value.
Seamlessly integrate data
Deploy Churned quickly and easily by integrating the platform with your suite of data sources. Create unified customer profiles out of data silos and messy data sets.
Seamlessly integrate data
Deploy Churned quickly and easily by integrating the platform with your suite of data sources. Create unified customer profiles out of data silos and messy data sets.
Extend your reach
Engage customers on the right channel and at the right time for maximum impact, whether via email, phone, app or another tool you use for connecting with customers.
Extend your reach
Engage customers on the right channel and at the right time for maximum impact, whether via email, phone, app or another tool you use for connecting with customers.
Act instantly, everywhere
Automate real-time follow-ups and retention actions based on customer behaviour. Create personalized interactions at scale without moving a muscle.
Act instantly, everywhere
Automate real-time follow-ups and retention actions based on customer behaviour. Create personalized interactions at scale without moving a muscle.
Track customer health
Use Churned’s health scores to prioritise interventions and focus your resources where they can best retain or upsell customers.
Track customer health
Use Churned’s health scores to prioritise interventions and focus your resources where they can best retain or upsell customers.
Customer Success Stories
Yes. Our customers stick with us.
Find out why they keep using Churned.
NGO
Learn how War Child reduced donor churn by over 25% on specific cohorts. By segmenting donors based on risk, War Child improved retention and the effectiveness of its campaigns, ensuring long-term support.
25
%
reduced churn
Subscription box
Discover how Thuysvers boosted email conversions by 32% and increased retention using Churned. By leveraging RFM segmentation, Thuysvers tailored its outreach to existing customers, maximising revenue from its loyal base.
Pieter
Co-Founder, B2C Subscriptions
B2B SaaS
See how Uptrends reduced churn by 20% and saved 74% in churn losses with our platform. By giving Customer Success Managers the right insights, Uptrends improved customer engagement and retention while driving growth.
20
%
reduced churn
74
%
saved churn losses
Customer Success Stories
Yes. Our customers stick with us.
Find out why they keep using Churned.
NGO
Learn how War Child reduced donor churn by over 25% on specific cohorts. By segmenting donors based on risk, War Child improved retention and the effectiveness of its campaigns, ensuring long-term support.
25
%
reduced churn
Subscription box
Discover how Thuysvers boosted email conversions by 32% and increased retention using Churned. By leveraging RFM segmentation, Thuysvers tailored its outreach to existing customers, maximising revenue from its loyal base.
Pieter
Co-Founder, B2C Subscriptions
B2B SaaS
See how Uptrends reduced churn by 20% and saved 74% in churn losses with our platform. By giving Customer Success Managers the right insights, Uptrends improved customer engagement and retention while driving growth.
20
%
reduced churn
74
%
saved churn losses
Resources
Resources
Supporting your success
Expert guidance and resources to help you get the most out of Churned.
Success stories
Discover how companies are achieving measurable results with Churned's insights and strategies.
Success stories
Discover how companies are achieving measurable results with Churned's insights and strategies.
Churn-fighting blogs
Stay ahead with expert articles and practical guides to help you or boost retention and engagement.
Churn-fighting blogs
Stay ahead with expert articles and practical guides to help you or boost retention and engagement.
Downloadable resources
Use our pool of templates, playbooks and webinars to optimise your retention campaigns.
Downloadable resources
Use our pool of templates, playbooks and webinars to optimise your retention campaigns.
Health Score
All sectors
+22.6%
8.2
See Churned in action
Want to know how Churned can help your business? We'll show you how.
See Churned in action
Want to know how Churned can help your business? We'll show you how.
We’ve got you. Sign up and stay updated
Churned uses your data only to manage your account and provide requested services. We may contact you about our offerings—tick above if you agree.
Unsubscribe anytime. Learn more in our Privacy Policy.
By submitting, you allow Churned to process your data for the requested content
We’ve got you. Sign up and stay updated
Churned uses your data only to manage your account and provide requested services. We may contact you about our offerings—tick above if you agree.
Unsubscribe anytime. Learn more in our Privacy Policy.
By submitting, you allow Churned to process your data for the requested content