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Your AI Engine for Smarter Customer Retention

Co-Pilot is a proprietary AI engine that acts as your own personal data science team, delivering an automated solution that reduces churn and drives more revenue.

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Trusted by

Europe's leading

one-to-many subscription businesses

Trusted by

Europe's leading

one-to-many subscription businesses

Problem

Where Predictive AI Meets Prescriptive AI

Co-Pilot is more than an insights. It’s an automated action engine that connects directly to your existing tech stack to drive results.

Proactively Predict Behavior

Our AI analyzes millions of signals to predict customer behavior in real-time, identifying who needs attention most before it’s too late.

Prescribe the Optimal Action

Instead of a one-size-fits-all approach, Co-Pilot finds the single most effective message, offer, or action for each unique customer profile.

Automate Output & Adapt

Insights turn into action automatically and the AI continuously learns from data to adapt to changing customer behavior without manual updates.

How does it work?

Our Proprietary Approach to AI Predictions

Step 1: Exploration

Step 2: Activation

Step 1

Start with exploration

Co-Pilot begins by exploring how different actions perform across different customer segments. It runs multiple strategies in parallel to uncover what truly drives engagement, learning directly from real-world behavior instead of relying on assumptions or historical bias.

Connects with a variety of data sources, including behavioral, demographic, and engagement tools.

Uses thousands of data points to learn which specific action works best for a specific customer.

Our data scientists ensure the model's output is not just accurate, but strategically aligned with your desired outcomes.

See all integrations

Step 1: Exploration

Step 2: Activation

Step 1

Start with exploration

Connects with a variety of data sources, including behavioral, demographic, and engagement tools.

Uses thousands of data points to learn which specific action works best for a specific customer.

Our data scientists ensure the model's output is not just accurate, but strategically aligned with your desired outcomes.

See all integrations

Features

From Prediction to Profit

Advanced AI behavioral modeling

Analyze millions of signals to predict customer behavior and identify who needs attention most.

Hyper-personalized interventions

Automatically deliver the right message, offer, or action to each customer at the ideal moment.

Flexible customer journey coverage

Apply AI models across onboarding, churn prevention, reactivation, and upsell campaigns.

Automated campaign execution

Insights are immediately turned into action, running campaigns without manual management.

Optimized budget allocation

Maintain full control over budgets while the AI allocates resources intelligently to maximize ROI.

Data-driven discount control

Prevent wasted spend by targeting discounts only to customers who truly need them.

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Predict churn early

Analyse behaviour in real time to spot risks, reduce churn and make measured decisions. Drive customer loyalty by resolving issues before they escalate.

Predict churn early

Analyse behaviour in real time to spot risks, reduce churn and make measured decisions. Drive customer loyalty by resolving issues before they escalate.

Make the best move

Get ROI-driven recommendations for retention, reactivation, and upselling tailored to each customer. Each carefully balances impact and cost to deliver measurable value.

Make the best move

Get ROI-driven recommendations for retention, reactivation, and upselling tailored to each customer. Each carefully balances impact and cost to deliver measurable value.

Seamlessly integrate data

Deploy Churned quickly and easily by integrating the platform with your suite of data sources. Create unified customer profiles out of data silos and messy data sets.

Seamlessly integrate data

Deploy Churned quickly and easily by integrating the platform with your suite of data sources. Create unified customer profiles out of data silos and messy data sets.

Extend your reach

Engage customers on the right channel and at the right time for maximum impact, whether via email, phone, app or another tool you use for connecting with customers.

Extend your reach

Engage customers on the right channel and at the right time for maximum impact, whether via email, phone, app or another tool you use for connecting with customers.

Act instantly, everywhere

Automate real-time follow-ups and retention actions based on customer behaviour. Create personalized interactions at scale without moving a muscle.

Act instantly, everywhere

Automate real-time follow-ups and retention actions based on customer behaviour. Create personalized interactions at scale without moving a muscle.

Track customer health

Use Churned’s health scores to prioritise interventions and focus your resources where they can best retain or upsell customers.

Track customer health

Use Churned’s health scores to prioritise interventions and focus your resources where they can best retain or upsell customers.

Why Churned

It’s not AI-powered.
It’s AI we built.

You can't solve today's retention challenges with yesterday's tools. Customer behavior is complex, with hundreds of variables that manual analysis and simple A/B tests can't capture. That's why we built our own AI solution.

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Beyond traditional retention tools

Co-Pilot was designed to overcome the limits of manual analysis, A/B testing, and generic AI. It processes behavioral signals to prescribe proactive interventions, moving beyond simple correlations to prevent churn.

Years of specialized research

Our approach is grounded in years of specialized research from a leading European university data science professor. This foundation gives our algorithms a critical advantage in understanding the complex, causal drivers of customer behavior.

Better than building in-house

Building an effective model in-house is a massive undertaking, requiring 6-12 months and significant infrastructure costs. Co-Pilot gives you the same level of advanced algorithms and continuous optimization from day one, saving you the overhead.