Grow your subscriber base into an engine for predictable revenue
Maximize subscriber lifetime value and secure your recurring revenue with a platform designed for subscription boxes. Predict cancellations, optimize renewals, and automate personalized retention campaigns.
Trusted by leading subscription products
Problem
Problem
Recurring revenue stops growing when churn spikes
Spending heavily to ship the first box only pays off if the subscriber stays. When a subscriber cancels early, you lose your acquisition investment and the predictable revenue needed to scale your operations.
Wasted budget
High acquisition costs combined with fixed shipping fees leave zero margin for inefficient retention spend or blind discounting.
Wasted resources
Scattered tools and manual processes make it hard for marketers to act quickly and efficiently on retention strategies.
Limited insights
Without real-time behavioral data, the precise moment to prevent a cancellation passes unnoticed and unaddressed.
High opportunity costs
Without clear data, identifying churn risks becomes extremely difficult, leading to lost time and wasted opportunities.
Generic campaigns
Impersonal, one-size-fits-all strategies ignore individual preferences and fail to deliver the relevance required to secure renewals.
Generic campaigns
One-size-fits-all marketing often gives the wrong impression, leaving customers disengaged and unwilling to continue subscribing to your products.
With/Without Churned
With/Without Churned
Maximize subscriber lifetime value from the very first unboxing
Churned provides predictive insights to maintain engagement during the quiet weeks between shipments, ensuring every subscriber remains committed to the next delivery.
With Churned
Proactive churn management
Spot "subscription fatigue" early and intervene while the customer is still active.
Automated retention campaigns
Automatically trigger personalised retention campaigns based on predictive insights.
Real-time AI insights
Know which customer segments are churning and why, allowing for faster strategic pivots.
Centralised data
Integrate all customer data sources for easier access and deeper retention insights.
Less manual number crunching
Free up internal teams to focus on strategic tasks instead of manual churn management.
Without Churned
Surprise cancellations
You have no warning before a long-term subscriber suddenly drops off.
Manual retention campaigns
Rely on generic, time-consuming campaigns lacking personalisation.
Delayed insights
Waiting for monthly reports means missing the window to optimize the next box cycle.
Disconnected data
Siloed data makes it harder to identify patterns and retention risks.
Overworked teams
Internal teams are burdened with manual churn tracking instead of strategic work.
With Churned
Proactive churn management
Spot "subscription fatigue" early and intervene while the customer is still active.
Automated retention campaigns
Automatically trigger personalised retention campaigns based on predictive insights.
Real-time AI insights
Know which customer segments are churning and why, allowing for faster strategic pivots.
Centralised data
Integrate all customer data sources for easier access and deeper retention insights.
Less manual number crunching
Free up internal teams to focus on strategic tasks instead of manual churn management.
Without Churned
Surprise cancellations
You have no warning before a long-term subscriber suddenly drops off.
Manual retention campaigns
Rely on generic, time-consuming campaigns lacking personalisation.
Delayed insights
Waiting for monthly reports means missing the window to optimize the next box cycle.
Disconnected data
Siloed data makes it harder to identify patterns and retention risks.
Overworked teams
Internal teams are burdened with manual churn tracking instead of strategic work.
Features
Features
Predictive AI for subscription box brands
Replace manual guesswork with a platform that predicts churn and automates retention for every subscriber with Churned’s AI tools.
Advanced Segmentation
Use AI to create dynamic segments based on churn probability, lifetime value, or engagement history, ensuring every retention message lands with the right audience to maximize impact.
Advanced Segmentation
Timely predictions
Leverage predictive AI models to identify subscribers at risk of cancelling weeks before their next renewal and intervene proactively while the subscription is still active.
Timely predictions
Next-best actions
Automatically trigger the precise "save" offer based on individual predictive insights, ensuring you retain revenue without manual intervention.
Next-best actions
Complete coverage
Integrate all subscription, billing, ecommerce, marketing and fulfillment data into a single source of truth.
Complete coverage
Journey Builder
Automate personalised customer journeys—from onboarding to retention—with AI-powered tools that adapt to their behaviour.
Journey Builder
Reporting and analytics
Access clear reports on retention metrics, customer trends and campaign performance to continuously refine your strategies.
Reporting and analytics
Use Cases
Use Cases
Achieve the results you need with Churned
See why marketers in the subscription products sector use Churned to tackle their retention challenges.
Reduce churn
Use Churned’s AI models to predict which customers are at risk of moving away from your brand. Take action with timely campaigns that keep your consumers committed.
Reduce churn
Use Churned’s AI models to predict which customers are at risk of moving away from your brand. Take action with timely campaigns that keep your consumers committed.
Increase reactivations
Pinpoint churned customers most likely to return. Deploy personalised reactivation campaigns using their preferred channels to get them to quickly sign up again.
Increase reactivations
Pinpoint churned customers most likely to return. Deploy personalised reactivation campaigns using their preferred channels to get them to quickly sign up again.
Create predictable revenue
Segment customers using Churned’s RFM model to target high-value one-time buyers and turn them into loyal customers.
Create predictable revenue
Segment customers using Churned’s RFM model to target high-value one-time buyers and turn them into loyal customers.
Upsell the right customers
Predict which customers are most likely to upgrade or purchase additional products from your portfolio to increase their lifetime value.
Upsell the right customers
Predict which customers are most likely to upgrade or purchase additional products from your portfolio to increase their lifetime value.
Optimise first impressions
Create personalised onboarding journeys to keep new customers engaged from their first delivery and reduce the likelihood of churn.
Optimise first impressions
Create personalised onboarding journeys to keep new customers engaged from their first delivery and reduce the likelihood of churn.
Product recommendations
Recommend the right products to the right customers to increase their lifetime value and satisfaction while boosting your recurring revenue.
Product recommendations
Recommend the right products to the right customers to increase their lifetime value and satisfaction while boosting your recurring revenue.
How Churned works
How Churned works
How Churned works for subscription boxes
Churned unifies data from your existing tools into a single platform to quickly generate deep insights into customer behavior. AI models identify your at-risk segments and recommend automated steps to retain, reactivate and upgrade your customers.
Step 1
Connect your data
Integrate your CRM, support, usage, financial and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.
Step 1
Connect your data
Integrate your CRM, support, usage, financial and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.
Step 2
Predict behavior
Based on data patterns, our predictive AI model identifies which customers are at risk of churn, ready to renew or primed for reactivation. You can then confidently target the most at-risk segments.
Step 2
Predict behavior
Based on data patterns, our predictive AI model identifies which customers are at risk of churn, ready to renew or primed for reactivation. You can then confidently target the most at-risk segments.
Step 3
Act with automation
Our prescriptive AI model identifies the next best action to perform for each customer segment and automates it. This lets you deliver targeted, timely messages that drive retention and reactivation.
Step 3
Act with automation
Our prescriptive AI model identifies the next best action to perform for each customer segment and automates it. This lets you deliver targeted, timely messages that drive retention and reactivation.
Customer Success Stories
Customer Success Stories
Yes. Our customers stick with us.
Find out why leading subscription product brands keep using Churned.
SUBSCRIPTION PRODUCTS
"Without Churned, we would still be sending blanket emails to all customers. Now, we can identify high-value segments and act strategically, saving time and improving outcomes."
Pieter Duijs
Co-Founder at Thuysvers
SUBSCRIPTION PRODUCTS
"Without Churned, we would still be sending blanket emails to all customers. Now, we can identify high-value segments and act strategically, saving time and improving outcomes."
Pieter Duijs
Co-Founder at Thuysvers
SUBSCRIPTION PRODUCTS
"What impressed us most was the AI-powered predictive model that not only identifies churn risks but also provides actionable insights, allowing us to adapt our marketing strategies effectively."
Louis Vanderhaeghen
Chief Digital Officer at Just Russel
SUBSCRIPTION PRODUCTS
"What impressed us most was the AI-powered predictive model that not only identifies churn risks but also provides actionable insights, allowing us to adapt our marketing strategies effectively."
Louis Vanderhaeghen
Chief Digital Officer at Just Russel
SUBSCRIPTION PRODUCTS
"For what we pay each month, the value we get from testing, insights, and reducing churn is phenomenal. It’s an investment that pays off, especially with the personalised recommendations Churned offers."
Chris van Dommele
Growth Lead at PLNKTN
SUBSCRIPTION PRODUCTS
"For what we pay each month, the value we get from testing, insights, and reducing churn is phenomenal. It’s an investment that pays off, especially with the personalised recommendations Churned offers."
Chris van Dommele
Growth Lead at PLNKTN
Need to know anything else?
Find answers to your most pressing questions about using Churned.
How does Churned help reduce churn?
How does Churned help reduce churn?
Can Churned integrate with other tools?
Can Churned integrate with other tools?
How much does Churned cost?
How much does Churned cost?
Can Churned only handle subscription products or also incidental buyers?
Can Churned only handle subscription products or also incidental buyers?
Do you use my model for other organisations?
Do you use my model for other organisations?
Is our data safe?
Is our data safe?
What if we don’t know what to do with high-risk customers?
What if we don’t know what to do with high-risk customers?
Health Score
All sectors
+22.6%
8.2
See Churned in action
Want to know how Churned can help your business? We'll show you how.
See Churned in action
Want to know how Churned can help your business? We'll show you how.
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We’ve got you. Sign up and stay updated
Churned uses your data only to manage your account and provide requested services. We may contact you about our offerings—tick above if you agree.
Unsubscribe anytime. Learn more in our Privacy Policy.
By submitting, you allow Churned to process your data for the requested content