Meet Co-Pilot AI

We’re formally introducing Co-Pilot, our proprietary AI engine that automatically drives retention and revenue.

While Co-Pilot has been powering our customers’ most successful campaigns for some time, we’ve never given it the introduction it deserves. Today, that changes.

Co-Pilot automatically identifies and applies the most effective retention, upsell, engagement, and reactivation strategies for each customer.

It’s not just predictive. It’s prescriptive. It doesn’t just find insights. It turns them into action.

Find the right strategy, not just the “winning” one

Manual A/B tests can be slow and limited. Co-Pilot uses a reinforcement learning engine. Its Exploration Phase tests multiple actions and offers across diverse customer segments at the same time, learning from thousands of data points.

In its Activation Phase, it applies the right action to the right customer profile, moving beyond one-size-fits-all campaigns to strategies that work for each individual.

Deliver personalized interventions automatically

Every customer is different, and every moment matters. Co-Pilot delivers the right message, offer, or action for each individual at exactly the right time.

You retain full control over your budget, while the AI applies incentives only where they will have impact. Resources go to the customers most likely to respond, discounts and offers are targeted intelligently, and campaigns maximize effectiveness without waste.

An AI that adapts to your customers in real time

Customer behavior isn’t static — it shifts with market trends, seasonality, and product changes. Models built on last quarter’s data can quickly become outdated.

Co-Pilot is designed to adapt continuously. Even after a clear winner emerges, a small portion of your audience remains in exploration, allowing the system to gather fresh data, retrain itself, and refine its approach.

The result is a system that evolves with your customers, keeping campaigns optimized without requiring manual updates.

The era of proactive growth

Co-Pilot is the only AI model of its kind, built specifically to solve the complex challenges of customer retention. It’s not a generic tool. It’s our specialty.

It’s time to stop reacting. The future of customer growth is proactive and automated.