Proactive and personalised AI-driven Customer Success management at scale
Churned helps Customer Success teams predict churn and identify upsell opportunities at SaaS brands. Using the platform’s AI-driven churn and upsell scores, as well as next-best actions, you can confidently, proactively and automatically make the best move with every customer.
Trusted by leading B2B SaaS companies
Proactive churn management with AI-driven insights
Churned helps Customer Success teams with AI-driven health scores and proactive next-best actions. Replace rule-based decisions and gut feelings with actionable insights that help you retain and efficiently grow your customer base.
Powerful retention tools for Customer Success teams
Churned’s AI-driven tools help Customer Success teams personalise retention and upsell campaigns, predict churn and maximise the lifetime value of SaaS customers.
Achieve the results you need with Churned
See why Customer Success teams use Churned to tackle their retention challenges in the SaaS industry.
How Churned works for SaaS brands
Churned unifies data from your existing tools into a single platform to quickly generate deep insights into customer behaviour. AI models identify your at-risk segments and recommend automated steps to retain, reactivate and upgrade your customers.
Yes. Our customers stick with us.
Find out why leading SaaS Customer Success teams keep using Churned.
Need to know anything else?
Find answers to your most pressing questions about using Churned.