Churned

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Retention at scale. Without scaling your team

Automate engagement, prioritize what matters, and drive retention more efficiently with AI-powered workflows.

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Trusted by Europe's leading subscription businesses

The Problem

Scale retention without burning time or budget

Manual engagement doesn’t scale. Churned uses predictive insights and workflow automation to help you retain more customers, users, and donors—without adding headcount.

Automate

Automate engagement workflows to reduce repetitive tasks

Prioritize

Prioritize high-impact accounts with AI-driven segmentation

Spend smarter

Spend smarter by focusing on what actually works

Eliminate guesswork

Eliminate guesswork with clear next-best-action insights

Scale

Scale outreach without overloading your team

How does it work?

A powerful way to retain customers

Churned unifies customer data from your existing tools into a single platform. Using predictive and prescriptive AI, it then identifies at-risk segments and recommends automated steps to retain, reactivate, and upsell at scale.

Step 1: Connect your data

Step 2: Predict behaviour

Step 3: Act with automation

Step 1

Turn data chaos into clear insights

Connect your CRM, support, usage, financial, and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.

Connect all your tools seamlessly.

Create unified customer profiles from scattered data.

Save time with segment overviews at a glance.

See all integrations

Step 1: Connect your data

Step 2: Predict behaviour

Step 3: Act with automation

Step 1

Turn data chaos into clear insights

Connect all your tools seamlessly.

Create unified customer profiles from scattered data.

Save time with segment overviews at a glance.

See all integrations

Tailored Solutions

AI-powered retention for every function

Customer Success

Prioritize outreach and renewals based on impact, not gut feeling.

Get a demo

Marketing

Fundraising

Customer Success

Prioritize outreach and renewals based on impact, not gut feeling.

Get a demo

Marketing

Fundraising

Customer Success Stories

Yes. Our customers stick with us.

Find out why leading NGOs keep using Churned.

NGO

"What stood out to us was Churned’s ability to predict donor behaviour using AI. It helped us see patterns we couldn’t before, making it easier to focus on what truly matters in our fundraising strategies."

Ellen

Fundraising Manager

NGO

"What stood out to us was Churned’s ability to predict donor behaviour using AI. It helped us see patterns we couldn’t before, making it easier to focus on what truly matters in our fundraising strategies."

Ellen

Fundraising Manager

NGO

"One of the big benefits of using Churned is having all our data analysed independently in one place. It removes the biases we previously encountered with different suppliers presenting their own interpretations."