Churned

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Win back what’s been lost. reactivate high-value customers with precision.

Predict who’s ready to return; and bring them back with personalized, automated outreach that works.

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Trusted by Europe's leading subscription businesses

The Problem

Don’t Just Move On—Move Them Back In

Many churned customers aren’t gone forever. You just need the right data to win them back.

Predict and track

Predict which lapsed users or donors are likely to re-engage

Understand

Understand reactivation drivers: sentiment shifts, historical engagement, behavior

Personalize campaigns

Personalize campaigns based on retention likelihood

Improve efficiency

Improve efficiency by focusing on high-probability reactivations only

How does it work?

A powerful way to retain customers

Churned unifies customer data from your existing tools into a single platform. Using predictive and prescriptive AI, it then identifies at-risk segments and recommends automated steps to retain, reactivate, and upsell at scale.

Step 1: Connect your data

Step 2: Predict behaviour

Step 3: Act with automation

Step 1

Turn data chaos into clear insights

Connect your CRM, support, usage, financial, and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.

Connect all your tools seamlessly.

Create unified customer profiles from scattered data.

Save time with segment overviews at a glance.

See all integrations

Step 1: Connect your data

Step 2: Predict behaviour

Step 3: Act with automation

Step 1

Turn data chaos into clear insights

Connect all your tools seamlessly.

Create unified customer profiles from scattered data.

Save time with segment overviews at a glance.

See all integrations

Tailored Solutions

Personalized reactivation strategies for your customers

For Customer Success

Marketing Team

Launch AI-powered win-back campaigns that re-engage your most valuable lost segments; without wasting effort on the rest.

Get a demo

For Fundraising

For Customer Success

Marketing Team

Launch AI-powered win-back campaigns that re-engage your most valuable lost segments; without wasting effort on the rest.

Get a demo

For Fundraising

Customer Success Stories

Yes. Our customers stick with us.

Find out why leading companies keep using Churned.

NGO

"What stood out to us was Churned’s ability to predict donor behaviour using AI. It helped us see patterns we couldn’t before, making it easier to focus on what truly matters in our fundraising strategies."

Ellen

Fundraising Manager

NGO

"What stood out to us was Churned’s ability to predict donor behaviour using AI. It helped us see patterns we couldn’t before, making it easier to focus on what truly matters in our fundraising strategies."

Ellen

Fundraising Manager

NGO

"One of the big benefits of using Churned is having all our data analysed independently in one place. It removes the biases we previously encountered with different suppliers presenting their own interpretations."