Churned

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Stop Churn Before It Happens. Predict & Prevent with AI.

AI-powered insights to identify and retain at-risk customers, users, and donors before they leave.

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Trusted by Europe's leading subscription businesses

The Problem

Know Who’s At Risk—And Why

Predict churn and renewal risk with high accuracy using AI-driven customer insights.

Identify

Identify early warning signs based on engagement, sentiment, and behavioral patterns.

Understand

Understand why a customer, user, or donor is at risk with clear, explainable AI.

Automate

Automate next best actions to retain them with personalized outreach at scale.

Spend efficiently

Spend efficiently by only intervening when necessary—no unnecessary discounts.

How does it work?

A powerful way to retain customers

Churned unifies customer data from your existing tools into a single platform. Using predictive and prescriptive AI, it then identifies at-risk segments and recommends automated steps to retain, reactivate, and upsell at scale.

Step 1: Connect your data

Step 2: Predict behaviour

Step 3: Act with automation

Step 1

Turn data chaos into clear insights

Connect your CRM, support, usage, financial, and marketing data using APIs or directly from your data warehouse. Churned consolidates this data into one platform so you have a single customer overview.

Connect all your tools seamlessly.

Create unified customer profiles from scattered data.

Save time with segment overviews at a glance.

See all integrations

Step 1: Connect your data

Step 2: Predict behaviour

Step 3: Act with automation

Step 1

Turn data chaos into clear insights

Connect all your tools seamlessly.

Create unified customer profiles from scattered data.

Save time with segment overviews at a glance.

See all integrations

Tailored Solutions

Personalized Retention Strategies for Your Team

For Customer Success

Prioritize outreach at scale, focusing on high-risk accounts.

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For Marketing

For Fundraising

For Customer Success

Prioritize outreach at scale, focusing on high-risk accounts.

Get a demo

For Marketing

For Fundraising

Customer Success Stories

Yes. Our customers stick with us.

Find out why leading NGOs keep using Churned.

NGO

"What stood out to us was Churned’s ability to predict donor behaviour using AI. It helped us see patterns we couldn’t before, making it easier to focus on what truly matters in our fundraising strategies."

Ellen

Fundraising Manager

NGO

"What stood out to us was Churned’s ability to predict donor behaviour using AI. It helped us see patterns we couldn’t before, making it easier to focus on what truly matters in our fundraising strategies."

Ellen

Fundraising Manager

NGO

"One of the big benefits of using Churned is having all our data analysed independently in one place. It removes the biases we previously encountered with different suppliers presenting their own interpretations."